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    Get a free quote, call us today on 0800 347 335

    Nicole C

    Nicole Crump

    Growth Specialist
    +64 21 898 307

    Stanway Business Park,
    Tower 2, 646 Great South Road
    Ellerslie, Auckland 1051 

    Katie McAleese

    Katie McAleese

    Growth Specialist
    +64 272 757 059

    1/585 Wairakei Road, Burnside,
    Christchurch, 8053

    Trusted by the best

    Fast 50
    Fast 500
    Landy Awards
    Westpac Business Awards
    Why choose Firefly

    Work with an agency that works as hard to earn your trust as they do to earn you results.

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    Transparent pricing

    We offer fixed management fees for our services. You pay platforms like Google and Facebook directly, and we act as your trusted advisor to achieve your goals.

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    icons8-address-90
    Local, expert team

    We have a local team that are masters at their craft, working from our offices in New Zealand, supported by a global team of digital specialists.

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    icons8-prototype-96
    Reporting dashboards

    Real-time reporting dashboards that pull through all of your important business metrics and digital marketing performance in one place.

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    icons8-communication-96
    Proven track record

    We have worked with 700+ companies across multiple countries, generating in excess of 400 million worth of leads and sales for our customers. 

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    icons8-circle-chart-96
    Quarterly & monthly reviews

    Regular review and strategy meetings to ensure your business in our track, and we are taking you on a journey of growth.

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    icons8-prototype-96
    Scheduled meetings

    Work with our specialists directly to get real-time feedback and suggestions for your business. On the phone, on Google Meets or in person at our office.

    We're the talk of the town
    Forbes
    Stuff
    OneNews
    NZHerald

    Frequently Asked Questions

    Frequently Asked Questions

    How much does it cost to work with a digital marketing agency?

    When working with a digital agency, your budget typically breaks down into two parts: ad spend and agency fees.

    1. Ad Spend (Google, Meta, etc.)
    This is the budget paid directly to platforms like Google and Facebook to run your ads. To estimate how much you need, work backwards from your goals—consider your desired number of leads or sales, typical conversion rates, and average cost per click. A good agency will help you calculate this based on data and benchmarks.

    2. Agency Fees
    Agencies charge in different ways: fixed fees, percentage of ad spend, performance-based pricing, or media markups.

    At Firefly, we offer a fixed monthly management fee for our services. You pay Google and Meta directly using your own credit card, giving full transparency. We then charge separately for our strategy, time, and expertise—ensuring our only goal is delivering results, not inflating your spend.

    Why should I hire a Digital Marketing Agency?

    Hiring a digital marketing agency like Firefly gives your business a real performance edge. Our team is made up of seasoned specialists—not generalists or juniors—so you’re working with people who know exactly how to drive results. We use proven strategies, smart systems, and the right tools to get the most out of your marketing.

    Many businesses also come to us for time and focus. If you’re still managing your own campaigns, it’s likely pulling you away from what you do best. We take care of the heavy lifting so you can stay focused on growing your business.

    How does your fee structure work?

    Firefly charges a fixed monthly fee based on your campaign’s scope. You pay Google, Facebook, or LinkedIn directly via credit card, and we act as your trusted advisor on recommended ad spend.

    This transparent model means no hidden markups—we only suggest increasing spend if it’s likely to drive better results. Our productised pricing makes it easy to scale and add services as you grow. Let us know if you'd like to see our pricing.

    Why should I choose Firefly as my SEO agency?

    At Firefly, SEO is handled by seasoned specialists—not generalists—with a track record of optimising over 1,000 websites. We follow industry best practices, use leading SEO tools, and operate with proven systems to give your business a real edge. Our focus is on driving long-term, sustainable growth that puts you ahead of the competition.

    How many keywords will we target in my SEO campaign?

    Through our seo audit and onboarding process, we will carry out onpage and keyword research to find opportunities that will increase traffic, conversions and sales for your business. We select keywords that have a mixture of high search volume, high commercial intent and also mix in long-tail keyword selections that your competitors may have slept on. The mixture of keywords that we use is largely dependent on your budget, time-frame and industry we are operating in. Through our consultative approach, we will guide you through and recommend the best options for your business.

    How long does it take to start seeing results?

    The first step to seeing results is creating the plan, and analysing your current search engine results and traffic analysis. Once we have a good understanding of where we are working from, and how your website currently ranks, it’s now time to get to work. Google suggests SEO should take anywhere from 4-12 months, and our clients see results typically from month 3-6. We of course usually see some quick wins at the beginning, start ranking you for keywords and increase your traffic. However SEO is a long-term strategy that when done properly, can explode your leads and sales. We can increase your website traffic and conversions, and then keep you there.

    What tools and technology does your team use?

    Our team use a variety of world known tools including Ahrefs, MOZ, Google analytics, Google webmaster tools, SEMrush and many more.

    What types of Google advertising are available?

    Google Ads offers much more than just Search campaigns. Depending on your goals, we can also run Shopping ads to showcase your products, Display Network banner ads for broad brand visibility, and YouTube video or banner ads to engage audiences through rich media. With the right mix, you can connect with your ideal customers wherever they are online.

    Why do I need a Google Ads agency to manage my account?

    A high-performing digital agency should deliver results that more than justify your investment. At Firefly, we focus on outcomes—leads, conversions, and sales—not just clicks. Our Google Ads campaigns follow global best practices, are closely monitored, and continuously optimised to maximise your ROAS (return on ad spend).

    How long does it take to see results from Google Ads?

    Most campaigns start generating traffic right away, but it can take 1–3 months to see consistent results as data is gathered and optimisations are made. Long-term performance improves as targeting, creative, and bidding are refined.

    How much should I spend on Google Ads each month?

    Your budget depends on your goals, industry, and competition. We recommend starting with a budget that allows for meaningful data collection—often $750+ per month—and scaling based on performance. Firefly can help you model this out based on your desired leads or sales.

    I don't use Facebook, why should my business?

    With over 3.5 million users in New Zealand and more than 17 million in Australia, Facebook remains one of the most powerful digital advertising platforms. Its advanced targeting capabilities allow you to reach the right audience at the right time with the right message and offer. When managed strategically, Facebook advertising can drive high-quality traffic and deliver measurable results for your business.

    How do you track and measure results from a Facebook or LinkedIn campaign?

    Firefly installs the Meta (Facebook) Pixel on your website to accurately track user behaviour. This small piece of code links actions on your site—like form submissions or purchases—back to your Facebook ads. It helps us understand which campaigns are driving real results. Over time, as the pixel gathers more data, our campaigns become smarter, optimising towards users who are more likely to take action and convert.

    Why should I do Facebook marketing over traditional marketing?

    Facebook advertising allows you target your ideal customer persona by tapping into its vast data pool of users, interests and activity on the platform. This means you can advertise to specific interests, age, gender, device and hundreds of other targeting techniques anywhere in the world. Because you have the power to be so specific in your marketing, you can tailor your messaging to hype niche audiences to see great results that are contextual. Compared to traditional marketing which takes a one size fits all approach and creates one message to speak to all potential users.

    How much does it cost to work with a digital marketing agency?

    When working with a digital agency, your budget typically breaks down into two parts: ad spend and agency fees.

    1. Ad Spend (Google, Meta, etc.)
    This is the budget paid directly to platforms like Google and Facebook to run your ads. To estimate how much you need, work backwards from your goals—consider your desired number of leads or sales, typical conversion rates, and average cost per click. A good agency will help you calculate this based on data and benchmarks.

    2. Agency Fees
    Agencies charge in different ways: fixed fees, percentage of ad spend, performance-based pricing, or media markups.

    At Firefly, we offer a fixed monthly management fee for our services. You pay Google and Meta directly using your own credit card, giving full transparency. We then charge separately for our strategy, time, and expertise—ensuring our only goal is delivering results, not inflating your spend.

    Why should I hire a Digital Marketing Agency?

    Hiring a digital marketing agency like Firefly gives your business a real performance edge. Our team is made up of seasoned specialists—not generalists or juniors—so you’re working with people who know exactly how to drive results. We use proven strategies, smart systems, and the right tools to get the most out of your marketing.

    Many businesses also come to us for time and focus. If you’re still managing your own campaigns, it’s likely pulling you away from what you do best. We take care of the heavy lifting so you can stay focused on growing your business.

    How does your fee structure work?

    Firefly charges a fixed monthly fee based on your campaign’s scope. You pay Google, Facebook, or LinkedIn directly via credit card, and we act as your trusted advisor on recommended ad spend.

    This transparent model means no hidden markups—we only suggest increasing spend if it’s likely to drive better results. Our productised pricing makes it easy to scale and add services as you grow. Let us know if you'd like to see our pricing.

    Why should I choose Firefly as my SEO agency?

    At Firefly, SEO is handled by seasoned specialists—not generalists—with a track record of optimising over 1,000 websites. We follow industry best practices, use leading SEO tools, and operate with proven systems to give your business a real edge. Our focus is on driving long-term, sustainable growth that puts you ahead of the competition.

    How many keywords will we target in my SEO campaign?

    Through our seo audit and onboarding process, we will carry out onpage and keyword research to find opportunities that will increase traffic, conversions and sales for your business. We select keywords that have a mixture of high search volume, high commercial intent and also mix in long-tail keyword selections that your competitors may have slept on. The mixture of keywords that we use is largely dependent on your budget, time-frame and industry we are operating in. Through our consultative approach, we will guide you through and recommend the best options for your business.

    How long does it take to start seeing results?

    The first step to seeing results is creating the plan, and analysing your current search engine results and traffic analysis. Once we have a good understanding of where we are working from, and how your website currently ranks, it’s now time to get to work. Google suggests SEO should take anywhere from 4-12 months, and our clients see results typically from month 3-6. We of course usually see some quick wins at the beginning, start ranking you for keywords and increase your traffic. However SEO is a long-term strategy that when done properly, can explode your leads and sales. We can increase your website traffic and conversions, and then keep you there.

    What tools and technology does your team use?

    Our team use a variety of world known tools including Ahrefs, MOZ, Google analytics, Google webmaster tools, SEMrush and many more.

    I don't use Facebook, why should my business?

    With over 3.5 million users in New Zealand and more than 17 million in Australia, Facebook remains one of the most powerful digital advertising platforms. Its advanced targeting capabilities allow you to reach the right audience at the right time with the right message and offer. When managed strategically, Facebook advertising can drive high-quality traffic and deliver measurable results for your business.

    How do you track and measure results from a Facebook or LinkedIn campaign?

    Firefly installs the Meta (Facebook) Pixel on your website to accurately track user behaviour. This small piece of code links actions on your site—like form submissions or purchases—back to your Facebook ads. It helps us understand which campaigns are driving real results. Over time, as the pixel gathers more data, our campaigns become smarter, optimising towards users who are more likely to take action and convert.

    Why should I do Facebook marketing over traditional marketing?

    Facebook advertising allows you target your ideal customer persona by tapping into its vast data pool of users, interests and activity on the platform. This means you can advertise to specific interests, age, gender, device and hundreds of other targeting techniques anywhere in the world. Because you have the power to be so specific in your marketing, you can tailor your messaging to hype niche audiences to see great results that are contextual. Compared to traditional marketing which takes a one size fits all approach and creates one message to speak to all potential users.